The admin work your teamnever quite gets to?We do that.
Recalls, inbox triage, funding submissions, waitlist management, appointment prep — handled by a trained team member who learns your clinic inside out.
Your team, working seamlessly with ours
How it works
Your side
Your team keeps the phones
Your local receptionist or practice manager stays on inbound calls — the part of admin that needs a local voice and physical presence.
Our side
We handle everything behind the phones
Your Clinic Admin team picks up the rest: appointment management, recalls, inbox triage, funding submissions, waitlist management, referrer follow-ups, and the hundred small tasks that fall through the cracks.
Always
Trained, managed, and supported by us
We recruit from the Philippines' nursing workforce, train them specifically for allied health admin, and manage them as our employees. You get clinic administration services — not a contractor to manage.
Everything your admin team never gets to
Reliable, consistent task execution across the admin work that keeps your clinic running.
Preparation
Set the day up right
Operations
Keep everything moving
Follow-up
Close the loop
Over time, your team member learns what matters
The longer they work with your clinic, the more they pick up — lapsed patients, pending referrals, the small details that add up. This develops naturally, especially at higher engagement levels.
Every clinic is different. We'll map your specific workflow in our first conversation.
Built for clinics,
not bolted on
Most outsourcing is generic admin wearing a healthcare label. We started in allied health and built everything around how clinics actually run.
01
Nursing-trained, not generic admin
Our team members come from the Philippines' healthcare workforce — over 37,000 nurses graduate there every year. They arrive understanding clinical terminology, patient sensitivity, and healthcare workflows. They're not learning your world on your time.
02
Your data stays protected
We're fully incorporated in both Australia and the Philippines with a decade of operational history. Background checks, secure facilities, privacy training, and clear employment contracts. Your team member is our employee — we carry the compliance burden.
03
Reliability that compounds
No sick days you have to cover. No resignations to recover from. Consistent, accurate work that gets better over time as your team learns your practice. Fifteen years of allied health operations behind every team member.
04
The things you don't have time for
We don't just clear the task list. Our team notices when your best patients haven't been back, follows up on pending referrals, and adds the small proactive touches that make a well-run clinic feel different.
Optimise Health
Toowoomba, QLD
Clinics like yours
“We were covering reception gaps for months. Within three weeks of starting with Clinic Admin, our recall rate was back to where it should be and our front desk could actually focus on patients walking through the door.”
Teagan Donovan
Practice Manager, Optimise Health, Toowoomba QLD
5
Clinic Admins
8+
Years partnered
94%
Recall rate
A managed service, not a salary
A full-time local admin hire costs $60,000–$70,000 per year before super, leave, training, and the risk they leave in six months.
Local admin hire
$60–70k
per year + super, leave, recruitment
Clinic Admin starts from
$1,040/mo
no recruitment fees, no leave liability
| Feature | Core | Managed | Embedded |
|---|---|---|---|
| Hours | 10/week | 20/week | 38/week |
| From | ~$1,040/mo | ~$1,820/mo | ~$3,050/mo |
All prices plus GST. No recruitment fees. No leave liability. No superannuation. Full service scope at every level.
Fifteen years in allied health. Not a startup experiment.
Clinic Admin is a specialist brand from Yoonet, which has supported allied health practices across Australia and New Zealand since 2010. We've been incorporated in the Philippines for over a decade and employ 100+ full-time staff. When we say we understand how your practice works, it's because we've been inside plenty of them.
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