For allied health clinics across Australia & New Zealand
It's time to think about outsourcing differently.
Not as a way to cut costs — though you will. As a way to build real resilience into your practice: stop depending on any one person, keep your best people for longer, and lift the quality of care your patients feel.
The approach
How it actually works.
Start with a conversation
Fifteen minutes with Ben, no pitch. If outsourcing is not right for your clinic, we will say so — and you can test the idea first with Clinic Clarity below.
Your team member, through Yoonet
Yoonet recruits, employs and manages your full time team member from the Balanga office. You meet them, and you keep the same faces.
The privacy layer, built in
Australian privacy training before they touch your practice. You hold the keys; we make sure the door is built properly.
Then it mostly just runs
Outsourcing stops being a project and becomes a quiet part of how the clinic works — and your best people do what you hired them for.
What to outsource
Clinical judgement never leaves the room.
Anything that needs a registered practitioner stays onshore, with you. That line is the first thing we draw, and it does not move. Everything around it is on the table:
Front desk & scheduling
Calls, bookings, confirmations, cancellations, and filling tomorrow’s gaps today.
Billing & claims
Invoicing, Medicare and NDIS claims, gap payments, and chasing what is owed.
Recalls & retention
Recalls, rebooking lapsed patients, and the follow ups that quietly decide growth.
Referrals, records & comms
Referral letters, report formatting, inbox triage and patient communications.
Clinic Clarity
Let's get a clear picture.
A free 30 day diagnostic of your clinic's administration. Your practice manager sets a baseline, then answers a couple of simple questions each day — two minutes, no patient data, everything deleted the moment you finish.
Where the money is leaking
The growth admin that slipped — recalls, confirmations, rebookings — valued in dollars against your own numbers.
How the work actually feels
Sentiment and friction for every admin job, so you see churn risk before it becomes a resignation.
An honest verdict
Whether outsourcing pays for itself in your clinic. One of the four endings recommends against it.